Privacy Notes

1. Introduction



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We at FORCOM value your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.



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2. Data Controller


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For the purposes of the EU General Data Protection Regulation (“GDPR”), the data controller is:


Forcom Sp. z o.o.


Gajowa 6


60-815 Poznań


Poland


Phone: +48 61 848 01 01


Fax: +48 61 866 73 19


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3. Personal Data We Collect



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Contact Information: Name, email address, phone number, and other details provided voluntarily (e.g., via contact forms or account registration).

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Technical Data: IP address, device information, browser type, operating system, and information regarding your browsing activities on our site (pages visited, time spent on each page, etc.).

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Cookies and Similar Technologies: We use cookies and similar technologies to improve our website’s performance, enhance user experience, and analyze site usage. For more details, please see our Cookie section below.


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4. Legal Basis for Processing



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We process your personal data in accordance with the GDPR and Polish data protection laws. The legal bases include:


• Contractual Necessity: Where processing is necessary to provide our services or perform a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., improving our website and services) and does not override your rights.
• Consent: Where you have provided explicit consent (e.g., for receiving certain marketing communications). You can withdraw your consent at any time.
• Legal Obligation: Where we are required to comply with a legal or regulatory obligation.


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5. Purposes of Processing


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• Providing and Managing Services: To create and manage your user account, deliver our services, and process transactions.
• Customer Support: To respond to your inquiries and provide technical or other customer support.
• Improving Our Services: To evaluate and improve the performance of our website, products, and services.
• Marketing: To send promotional materials or newsletters if you have opted in.
• Compliance and Security: To prevent fraud, enhance security, and meet legal obligations.


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6. Data Sharing and Transfers



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Service Providers: We may share your data with trusted partners who perform functions on our behalf (e.g., cloud hosting, analytics, customer support). These providers are contractually bound to protect your data.


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Business Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.


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Legal Requirements: We may disclose your data to comply with any applicable law, regulation, or court order.


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International Transfers: If your data is transferred outside the European Economic Area (“EEA”), we ensure adequate protection by using EU Standard Contractual Clauses or other lawful mechanisms.

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7. Retention of Personal Data



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We retain your personal data only as long as necessary for the purposes outlined in this Privacy Notice or as required by law. Once we no longer need your data, we will securely delete or anonymize it.



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8. Your Rights Under GDPR



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You have the following rights regarding your personal data:


• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”): Request the deletion of your data under certain circumstances.
• Restriction: Ask us to restrict processing of your data in certain scenarios.
• Objection: Object to the processing of your data where we rely on legitimate interests.
• Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transmit that data to another controller.
• Withdrawal of Consent: Withdraw your consent at any time if processing is based on consent.
• Complaint to Supervisory Authority: You have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO) in Poland or with your local data protection authority if you believe your rights are being infringed.



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9. We use cookies



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Remember your preferences.

Analyze website traffic and usage patterns.

Provide certain functionalities.

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You can adjust your browser settings to refuse some or all cookies or to alert you when cookies are being sent. However, refusing cookies may affect the functionality of our website.

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10. Security Measures



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We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure the security of your data, no system can be guaranteed 100% secure.

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11. Updates to This Privacy Notice



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We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically to stay informed about how we protect your data.



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12. Contact Us



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If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:



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Forcom Sp. z o.o.


Gajowa 6


60-815 Poznań


Poland


Phone: +48 61 848 01 01


Fax: +48 61 866 73 19