About us

Empowering retail for over 30 years

We create solutions that give retail chains a competitive edge, helping them improve sales performance, build customer loyalty, and maintain positive shopping experiences.

>30 years

Innovating retail software for over
three decades.

13 countries

Our solutions are used in
13 countries.

600 specialists

A team of over 600 specialists dedicated to delivering and supporting top-tier solutions.

Who are we

We are a company specializing in developing software for retail and providing IT services to large retail chains.

For 30 years, we have been collaborating closely with leading retailers, building expertise and improving our solutions to meet their needs and requirements.

What we offer

We provide large retail chains with a comprehensive software ecosystem.

The software systems we offer handle sales, electronic payments, loyalty, promotion management and management of large IT environments in stores. Our solutions integrate traditional retail with e-commerce and mobile applications. Our clients use either the entire ecosystem of our solutions or integrate individual solutions with their systems.

What makes
us different

We equip our customers with flexible tools that give them a competitive advantage.

In addition to the completeness of our IT systems environment for chain stores, what sets us apart is our focus on the continuous development of our solutions, their innovation, our readiness to implement changes at the request of each of our clients and the provision of ongoing support to our customers.

Who our clients are

Our clients are large retail chains from different sectors, operating stores of various sizes, ranging from small kiosks and convenience stores to large hypermarkets.

We serve both centrally managed store chains owned by a single entity and franchise networks. Most of our clients operate both brick-and-mortar stores and e-commerce platforms.

We help retailers achieve more

Our clients include major international retail chains across diverse industries.

Forcom delivers core solutions to Biedronka, Poland's largest retailer, in key areas such as POS systems, loyalty system, promotion management, EFT (Electronic Fund Transfer), and the seamless integration of online and offline channels. The Solutions are built with reliable architecture assuring high performance and availability. Forcom's robust architecture not only supports the scale of our operations but also keeps pace with the latest available technology, with a team of skilled professionals fostering innovation.

Head of Architecture, Biedronka

The implementation of the Perspectiv Loyalty and Perspectiv Promo Management systems from Forcom has strengthened our loyalty strategy. Thanks to advanced functionalities and full omnichannel integration, we can reach customers across all touchpoints – from brick-and-mortar stores and mobile applications to e-commerce platforms. As a result, we have improved the quality of customer relationships while increasing the efficiency of promotional activities.

Michał Laskowski

E-commerce Director at Sinsay, LPP

Expanding across Europe

A complete set of our solutions - covering POS, payment processing, and loyalty systems - is already in use by clients in Poland, Czechia, and Slovakia, with further implementations planned in Romania and Hungary in 2025.

In total, our solutions support retail operations in

13 countries